Arms & McGregor International® FZE (referred to as “we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information.

This Privacy Policy outlines our practices concerning the collection, use, and disclosure of data when you use our website, armsmcgregor.com (the “Service”), and explains your rights and choices regarding that data.

This policy is designed to comply with all applicable data protection laws, including the Federal Decree Law No. 45 of 2021 on Personal Data Protection (PDPL) in the United Arab Emirates, and to provide a robust legal framework for our data practices.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy and our Terms and Conditions. If you do not agree with our policies and practices, your choice is not to use our Service.

Information We Collect

We collect various types of information for different purposes to provide, improve, and personalize our Service.

Personal Data

While using our Service, we may ask you to provide us with personally identifiable information that can be used to contact or identify you (“Personal Data”). This may include, but is not limited to:

• Full name
• Email address
• Phone number
• Physical address, state, province, ZIP/postal code, and city
• Payment and billing information

User-generated content, such as reviews, comments, or messages

Usage Data

We also collect information on how the Service is accessed and used. This “Usage Data” may include details such as your computer’s Internet Protocol (IP) address, browser type and version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking & Cookies Data

We use cookies, beacons, tags, and scripts to track activity on our Service and hold certain information. These technologies are essential for the operation of the Service, enabling us to enhance your experience, analyze trends, manage the website, track users’ movements around the site, and gather demographic information about our user base as a whole. You have the right to refuse or disable cookies, but this may limit your ability to use certain features of the Service.

How and Why We Use Your Data

We use the information we collect for a variety of purposes, including to:

• Provide and maintain our Service: We use your data to operate the Service and fulfil our contractual obligations to you.
• Improve and personalize your experience: We analyse data to understand how you interact with our Service, which allows us to customize content, products, and services to better suit your preferences.
• Communicate with you: We may use your Personal Data to send you updates, marketing materials, and other information that may be of interest to you. You can opt out of receiving any, or all, of these communications by following the unsubscribe link or instructions provided in any email we send.
• Conduct research and analysis: We use data to develop new features, conduct market research, and perform statistical analysis to improve our offerings.
• Ensure security: We use your data to detect, prevent, and address technical issues and to protect against fraud, spam, and abuse.
• Enforce our terms: We may use your information to enforce our Terms and Conditions and other policies.
• Comply with legal obligations: We will use and disclose your information as required by law, such as to comply with a subpoena or other legal process.

By using our Service and accepting this Privacy Policy, you explicitly consent to the processing of your data for these purposes. This includes the use of your Personal Data for advertising, marketing, and the creation of aggregated and anonymized datasets.

Sharing and Disclosure of Data

We do not sell or rent your Personal Data to third parties. However, we may share your information with trusted third parties under the following circumstances:

• Service Providers: We engage third-party companies and individuals to facilitate our Service, such as hosting providers, payment processors, and analytics providers. These service providers have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Business Transfers: In the event of a merger, acquisition, or asset sale, your Personal Data may be transferred as part of the transaction. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your Personal Data if we believe in good faith that such action is necessary to:

• Comply with a legal obligation or governmental request.
• Protect and defend the rights or property of Arms & McGregor International® FZE.
• Prevent or investigate possible wrongdoing in connection with the Service.
• Protect the personal safety of users of the Service or the public.
• Protect against legal liability.

Affiliates and Business Partners: We may share your information with our affiliated companies, business partners, and joint ventures to provide a unified and consistent user experience, and to analyze and improve our services.

Data Security

We implement commercially reasonable technical and organizational measures to protect your Personal Data from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

International Data Transfers

Your information, including Personal Data, may be transferred to and stored on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By using our Service, you explicitly consent to such transfers.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and the PDPL. Such transfers will only occur under conditions that ensure an adequate level of data protection, as recognized by relevant UAE authorities, or through the use of legally binding contractual clauses that obligate the recipient to protect your data.

Your Data Protection Rights

In accordance with the PDPL and other applicable laws, you have the following rights concerning your Personal Data:

• Right to Access: You have the right to request access to the Personal Data we hold about you.
• Right to Rectification: You have the right to request the correction of any inaccurate or incomplete Personal Data.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your Personal Data under certain circumstances.
• Right to Restriction of Processing: You have the right to request that we limit the processing of your Personal Data.
• Right to Data Portability: You have the right to receive a copy of your Personal Data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your Personal Data for certain purposes, such as direct marketing.
• Right to Withdraw Consent: You have the right to withdraw your consent to our processing of your Personal Data at any time.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below.

Children’s Privacy

Our Service is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We may also provide a more prominent notice, such as an email notification, prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or your rights, please contact us.